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Employee Relations Manager Job Description

FAQ about hiring Employee Relations Manager

The soul of our corporate culture is the Employee Relations Manager at Talent Gait. You are the harbinger of justice, the peacemaker and the creator of a safe and accepting total environment. It’s a position for the empathetic expert — someone committed to the idea that happy employees help make a business successful.

Job Roles & Responsibilities:

  • Create and implement company-wide policies to ensure a positive, inclusive, and productive work environment for all members of the Talent Gait team.
  • Conduct workplace investigations into complaints of grievances, harassment or policy violations, and facilitate an equitable, impartial and confidential process for all parties.
  • Serve as a neutral third party and mediate employee or manager-team conflicts, while ensuring lasting, viable solutions.
  • Survey and focus-group employees; create execution plans to address any identified employee morale issues.
  • Serve as a trusted adviser to senior leaders on difficult people issues such as disciplinary actions and terminations, ensuring they are in compliance with the law and empathy.
  • Oversee the company’s employee recognition and rewards initiatives to recognize successes and build a culture of recognition and high performance.

Skills Required:

  • High emotional intelligence and empathy in dealing with vulnerable employee matters sensitively while remaining level-headed, impartial and fair.
  • Knowledgeable in labour laws and employment practices to manage all disciplinary actions and investigation ensuring it is legally defensible.
  • Good mediation and conflict resolution abilities to defuse intense situations and steer the involved parties toward a professional mutual agreement.
  • Superior communication skills to facilitate the communication of difficult decisions to employees and coach managers on team leadership.
  • Analytical ability to read engagement data; spot trends that may point to underlying cultural issues impacting employee turnover or team productivity overall.
  • Strong bedside manner with exceptional discernment and trustworthiness in working with sensitive, private information in both the company leadership and employee bases.

Perks & Benefits

Features depend on the employer and may include advantages, but are not limited to:

  • Flexible or remote work options
  • Competitive, market-aligned compensation
  • Paid time off and holidays
  • Learning budgets and certifications
  • Performance bonuses (role-dependent)
  • Access to International products and teams

Salary Range Based on Experience, Skills, Role, and Company Norms

Frequently Asked Questions

What is my daily focus?

Your attention is on “fairness” — and making sure that all employees are treated with respect, while our policies are applied fairly and equitably.

How do you measure success?

We study employee engagement scores, rates of attrition, and the speed and fairness with which workplace grievances are addressed.

Do I handle terminations?

You should coach managers through the process, so they do it legally and with respect as a last resort after other interventions have been tried.

What is the company culture?

We are a high-performing culture that promotes radical candour and deep empathy. We want people to be themselves at work.

How do I stay neutral?

You serve as an in-house “ombudsman.” While you are employed by the company, your role is to ensure the integrity of the workplace for all involved.

Transform Hiring Into A Success Story

Talent Gait empowers organizations with agile hiring solutions that reduce costs, save time, and deliver quality talent.

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